Riad & Spa Esprit Du Maroc - Marrakesh

The rooftop views were a nice touch to relax after exploring. Be ready to carry your luggage through some narrow streets.

The beautiful architecture of the Riad is fine.

Our experience was frustrating from the start. Upon arrival, I was met with aggressive demands for payment and left to fend for myself when I discovered a cockroach in the spa. To top it off, the staff's indifference to our complaints was astonishing, and we received no help with our luggage when we left. I felt unwelcome as a guest and was disappointed with the overall service.

Hidden Oasis in the Medinas

The riad's intricate decorations was like stepping into a historical tale. Each afternoon, the spacious roof terrace provided a serene retreat. The meals were good, showcasing both Moroccan flavors and the culinary skills of the staff.

Beautifully decorated atmosphere

All good, fulfills its purpose. Inviting spa services with skilled therapists.

During my stay, I appreciated the beautifully decorated atmosphere that made for a lovely retreat. The room was spacious, providing a comfortable experience throughout my visit. The location, while a bit tricky to navigate, had its charm as it was immersed in the vibrant market life. I also enjoyed the convenience of being close to various attractions like the Museum of Marrakesh and the Saadian Tombs.

good ambiance but room for improvement

The Riad had beautifully intricate decorations that created a serene atmosphere. The comfy bed. The waiter Yusuf provided attentive service and made dining enjoyable. I particularly loved the rooftop garden view with a peaceful spot to unwind.

The overall experience felt a bit lacking in certain areas.

The Riad's fine Moorish decor and tranquil atmosphere created a relaxing retreat, upgraded with the attentive staff who promptly took care of my every need, making me feel welcomed throughout my stay.

Clearer signage for entrance would help navigate better.

Charming oasis in the Medina

It reminded me of stepping into a hidden gem! The vibe is super chill, especially enjoying the rooftop views while sipping mint tea. The staff were always smiling and ready to help. Just a heads-up, the breakfast was tasty but got a bit repetitive after a few days. Definitely worth it for the true Moroccan experience, though!

The Riad is a beautiful oasis, with fine Moorish decor that creates a tranquil atmosphere. My stay in the Superior Double Room was comfortable, and the staff were pretty good, such as when Sylvie proactively offered to switch my room for a better experience. Breakfast was really good, with fresh Moroccan breads, yogurt, and delicious coffee served daily.

Navigating to the Riad can be challenging due to narrow alleys.

The beautifully decorated riad was like a peaceful oasis, and the breakfast was exquisite with a wide selection of fresh pastries and juices. The staff, especially sylvie, ensured my every need was met.

wifi was spotty at times.

The Superior Double Room was really spacious and beautifully decorated. The bed was super comfy. I appreciated the cleanliness, and it had a lovely traditional vibe. The decor felt a bit over the top for my taste. The location was a challenge to find, especially at night, but once you were inside, it was a nice escape.

a hidden oasis with fine tranquility

spacious rooms, lovely terrace

unpredictable water temperature

The hotel was beautifully decorated in a traditional style and the room was very comfortable. Breakfast included a delicious fruit salad and local bread with preserves. the hotel's location was perfect, within walking distance of main attractions and shops.

Prices for meals and extras were unclear, causing confusion and disappointment at check-out. the spa services were overpriced, making them difficult to justify.

This hotel is an oasis of luxury and sophistication. the exclusive amenities exceeded our expectations, especially the Spa & wellness centre, the Outdoor swimming pool and the Solarium. the service was excellent, with polite and helpful staff who made us feel special from arrival to departure.

The only minor issue we encountered was the size of the treatment room, which was slightly cramped during our Full body massage. this did not detract from the overall experience.